HDFC Bank, with its registered office in Mumbai, India, was founded in August 1994 under the name "HDFC Bank Limited." In January 1995, HDFC Bank began operations as a Scheduled Commercial Bank. Housing Development Finance Corporation (HDFC) was among the first to obtain an "in principle" approval from the central bank of the country, Reserve Bank of India to form a private-sector bank in the financial industry of India.
As of 30 June 2019, the Bank's distribution network had 5,500 branches spanning 2,764 cities. All branches are connected online in real-time. Customers at more than 500 sites are also serviced through Telephone Banking. HDFC has a network of more than 3382 networked ATMs in those cities.
HDFC Bank is listed on the National Stock Exchange of India and the Bombay Stock Exchange. It has its presence in the New York Stock Exchange with the symbol “HDB” where it trades its American Depositary Shares (ADS). It’s Global Depositary Receipts are traded on the Luxembourg Stock Exchange.
Its subsidiaries are HDFC Securities and HDB Financial Services.
The core values implemented by the bank management are excellence, customer focus, product leadership, people and sustainability.
On May 23, 2008, Reserve Bank of India formally approved the merger of Centurion Bank of Punjab with HDFC Bank. It completed the legislative and regulatory approval process. CBoP shareholders received 1 HDFC Bank share per 29 CBoP shares under the amalgamation plan. The merger added considerable value to HDFC Bank concerning higher geographic expansion and market share, as well as a larger pool of skilled labour.
Times Bank Limited was integrated with HDFC Bank Ltd. in a landmark merger within the Indian banking system, effective February 26, 2000. It was the initial integration between two banks in the new generation private-sector banks.
HDFC Bank provides wholesale and retail customers with a wide range of commercial and transactional banking services and treasury products.
Wholesale Banking Services — HDFC Bank provides numerous commercial and transactional banking services, that include financial management of working capital, business services and transactions, transactional services and cash inflows and outflows. The market share of HDFC Bank is significant. It includes blue-chip companies of the corporate market as well as small and medium-sized enterprises. It concerns manufacturing firms in the wholesale banking services sector.
Retail Banking Services — HDFC Bank plans to provide its retail customers with a broad variety of offerings, including financial instruments and banking facilities. This offers a one-stop solution for all financial needs of retail customers. Goods are funded and delivered through a branch network and alternate delivery networks such as ATMs, Phone Banking, Online Banking and Internet Banking through world-class funding.
Treasury — Foreign Exchange and Derivatives, Local Currency Money Market & Treasury Securities, and Equity are the three main products the bank deals with. The liberalization of the financial market in India has led businesses to more advanced knowledge of risk management, advice and product models. Outstanding rates are provided by the Treasury Department on different treasury goods.
2017 – IRA launched, the first-of-its-kind digital humanoid Intelligence Robotic Assistant (IRA) launched under the 'Project AI' by HDFC. It blends robotics and AI to improve customer service.
2016 – Introduced ATM loans as the country's first innovation to turn ATMs into Loan Dispensing Machines (LDMs), further improving the versatility of Bank ATMs.
2015 – The 10-second loan approval service made them the first retail lending space to completely automate the loan approval and disbursement process, making the service 'real-time,' like getting a reality check in one's virtual pocket. The bank's $324 million share offer was more than four times overwritten in India.
2014 – HDFC's intuitive, robust digital bouquet offers 135+ transactions – India's largest – of which 75 are available via Mobile Banking, formally launched under Go Digital.
2013 – A missed call banking program was launched, allowing consumers to access banking services without having to visit the bank or link online.
The International Debit Card, in association with VISA (VISA Electron), was launched in India with HDFC Bank and subsequently issued Mastercard Maestro Debit Card.
2017 - Forbes Asia''s 13th Fab 50 Companies List
2016 - Institutional Investor All-Asia Executive Team ranking 2016
2015 - Business Today Award, National Payments Excellence Awards 2015
2014 - Dun & Bradstreet - Polaris Financial Technology Banking Awards 2014
2013 - IBA Banking Technology Awards 2012-13 - Best Technology Bank of the year - Winner
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