Future Retail Limited operates some of India’s most popular retail chains that inspires trust through innovative offerings, quality products and affordable prices that help customers achieve a better quality of life every day. Big Bazaar, the company’s flagship chain is regularly ranked among the most trusted retail brands in the country. The company’s small store neighborhood retail chains, EasyDay Club and Heritage Fresh operates closer to the home of customers and offers member-customers a range of services.
Business area of the company
The company is engaged in the business of retailing of fashion, household and consumer products through departmental and neighbourhood stores under various formats across the country.
Businesses
Hypermarket & Supermarket: The hypermarket and supermarket business is led by Big Bazaar, Big Bazaar GEN NXT, HyperCity, Foodhall, fbb, Food Bazaar, Easyday Club and Heritage Fresh.
Lifestyle Consumer Electronics: Ezone is an experienced–led lifestyle format that brings together the best in national and international consumer electronic and durables brands in a family - centric environment.
Awards
2009:
Future Supply Chain awarded with Retail Supply Chain Excellence Award at Express, Logistics and Supply Chain Conclave in the 2009.
Most Preferred Multi Product Chain - Big Bazaar
Most Preferred Multi Brand Food & Beverage Chain - Big Bazaar
Most Admired Fashion Group Of The Year - Future Group
Most Admired Private Label - Pantaloons, lifestyle format
Critics' Choice for Pioneering effort in Retail Concept Creation - Central
Most Admired Retail Group of the Year - Future Group
Retail Marketing Campaign of the year - Future Group - The Great Indian Shopping festival
Retailer of the Year – Hypermarkets - Future Group
Most Admired Food & Grocery Retailer Of The Year - PRIL
Most Admired F&G Retailer of the Year: Large Formats - Big Bazaar
Most Admired F&G Retailer of the Year: Private Label - Pantaloon Retail
Best Audit Committee 2009 Award for Pantaloon Retail
Gold in Sports & Equipment Category - Planet Sport Vashi Central
Gold in Departmental Store of the Year - Goregaon Central
Gold in Shopping Mall & Arcade of the Year - Gurgaon Central
Merit in Window Display of the Year - HomeTown
Merit for Electronic store larger than 5000 sq.ft - eZone Goregaon
Merit for Best Visual Merchandising - Future Axiom
2010:
Most Admired Large Format National Fashion Retailer of the Year - Central
Titan IFA Most Admired Large Format Retailer of the Year - Central
Most Admired Food & Grocery Retailer of the Year : Private Label - Pantaloon Retail
Most Admired Retail Group of the Year - Future Group
Most Admired Retailer in Food Category - Food Bazaar
Most Admired Retailer in Hypermarket Category - Big Bazaar
Most Preferred Multi Brand Food & Beverage Chain - Big Bazaar
Most Preferred Multi Brand Retail Outlet- Big Bazaar
Most Preferred Multi Brand One Stop Shop- Big Bazaar
Most Admired F&G Retailer of the Year: Private Label - Pantaloon Retail
Most Admired F&G Retailer of the Year: Large Formats - Big Bazaar
Advertiser of the year - Future Group
Best Brand Integration on Radio (Retail): GOLD - Fashion@BigBazaar - RJ Style O Meter
Best On Ground Activation for a client (Retail): GOLD - Fashion@BigBazaar - RJ Style O Meter
Best Use of Radio in a Media Plan: SILVER – Fashion@BigBazaar - RJ Style O Meter
Best Brand Integration on Radio (Retail): SILVER - Pantaloons 3 Idiots
Best Campaign of the year: SILVER - Future Group Shopping Festival
2011:
Future Supply Chain awarded with Retail Supply Chain Excellence Award at Express, Logistics and Supply Chain Conclave in the 2011.
Winning Designomist at the World Brand Congress 2011 - Future Group
Most Recommended Modern Retail Brand of the Year in the Popular Choice category- Big Bazaar
Most Trusted Retailer - Big Bazaar
Most Admired Retailer of the year 2011 in the Home Products Category-HomeTown
Most Admired Food & Grocery Retailer of the Year: Private Labels – Food Bazaar
Best Employer Of The Year - Future Supply Chains
Star News National B-School Award for being an outstanding B School with an Industry Related Curriculum – Future Innoversity
2011 SAP ACE award in the Best-Run Business in Mobility Adoption - Pantaloon Retail
Best Food And Grocery Chain Of 2011 - Food Bazaar
Best Value Retailer of 2011 - Big Bazaar
Best Brand Licensee In FMCG - Walt Disney Brands By Future Consumer Enterprises
Brand Excellence (B.E.) Awards in the Retail Sector - Future Group
Food Supply Chain Company Of The Year In Retail Category - Food Bazaar
2012:
Future Supply Chain awarded as Best FMCG 3PL Company at Express, Logistics and Supply Chain Conclave.
Big Bazaar Ranked No. 3 as The Most Trusted Brand and Is the Most Trusted Retailer of The Year for Top Service
Future Value Retail Won Gold in Top 10 Retailers Award, India
Pantaloon Retail India Received Certificate of Distinction in Top 10 Retailers Award, India
Retailer of The Year 2012 - Future Group. Most Valued Retailer - KBFP
Highest Sale in Asia by VF Corporation - Central
Reliance Performance Award for Best Performing Partner - Indus League
Future Group was felicitated for using Information security technology in the most effective and innovative manner
Most Admired Food and Grocery Retailer of the Year for its Private Labels in Big Bazaar -– Future Group
Most Admired Private Label Retailer - Pantaloons
FedEx Most Trusted Retailer of the Year Award - Big Bazaar
Master Brand Award - Future Supply Chains
Best educational institute in Retail- Future Innoversity
2013:
HomeTown became the first Indian retailer to bag Global Innovation Award for the year 2012- 2013
Future Retail Limited Won the Best Run Award in IT (Technology Solutions) at SAP ACE 2013
Technology Services Team at Future Group won the EMC Transformers Awards for their smart and judicious use of IT services.
Sach Handwash voted product of the year by Consumer Survey of Product Innovation 2013
International Home + Housewares Retail Excellence /Global Innovation' for the year 2012-2013 - HomeTown
Best marketing communication towards women, youth and children - Future Learning
2014:
Business Technology Services Scores A Hat-trick Of Awards at INTEROP Awards 2014.
Future Learning triumphs at Asia Pacific HRM Congress 2014 in the 'Innovation In Retention' category.
The premium lifestyle food destination, Foodhall bagged the 'Images Most Admired Food & Grocery Retailer - Success With New Concept Award' at the prestigious 7th Coca Cola Golden Spoon Awards 2014.
Big Bazaar was awarded with 'Power To The People' and 'From Grocery to Gift' at the esteemed EFFIE Awards.
Future Supply Chain awarded with CII- Supply Chain and Logistics Excellence Awards of the year 2014.
Future Supply Chains awarded with Operational Excellence in Warehousing of the year 2014.
Indian Chamber of Commerce recognized FSC as Emerging Player of the Year 2014.
Big Bazaar Direct Retail store of the year honored with eRetailer of the Year 2014
2015:
'DQ Live BUSINESS TECHNOLOGY AWARDS' by Cyber Media was awarded to the ITSS Team for their work in Unified communications initiative.
At 16th Annual CIO & Leader Conference ITSS team was awarded with 'Innovative Initiatives in Retail Stores'
At CIO100's 10th Annual Edition of IDG, ITSS- Business Technology team of Future Group was awarded with the title of 'Digital Transformation Czar 2015' for Unified Communications Initiative
ITSS- Business Technology team of Future Group was honored with 'Images Most Admired IT Security & Operations' at the first-ever IMAGES Retail Technology Awards (IRTA)
People Office team of Future Group Won 'The HR Excellence Award' For Innovation in Technology Driven Talent Management initiatives in Asia at the Annual HR Technology Congress Asia held in Kuala Lumpur
India's favourite Bazaar was awarded with the title of 'Best Retail Shopping Destination' for the year 2015 at Retail India
Future Sharp Skills Ltd was awarded with 'The Best International Business Partner' by Plymouth City College, UK
Future Group is awarded with Management Innovation Award for Innovation in Technology Driven Talent Management initiatives in Asia by Centre of Business Strategy And Tactics
Business Technology Services team of Future Group was awarded by the Centre Of Recognition & Excellence.
PC Quest awarded the Future Group's Project Manthan with as the Best Data Center Transformation Project in IT.
Future Retail won the Dun & Bradstreet (D&B) Corporate Award 2015 for its leading performance in the Retail sector.
FSC was honored with the CII SCALE Award 2015 in the 3 PL and Retail /Industrial Warehousing category.
FSC was honored with Supply Chain provider of the Year under categories FMCG & Hi Tech at the 4th Asia Manufacturing Supply Chain Awards of the Year 2015
Indian Economic Development & Research Association awarded Future Supply Chain with Indian Industrial Development Award
International Achievers Conference recognized Future Supply Chain with Business Leadership Award of the year 2015.
Future Supply Chain awarded with Best 3PL Solutions Award By Indian Chamber of Commerce for the year 2015.
Big Bazaar won the 'Images Most Admired Food & Grocery Retailer of the Year in Food & Grocery category.
2016:
Excellence under category of 'Importer and Distribution' at MATRADE, Government of Malaysia
Gold Award' in ACEF-Asian Customer Engagement Forum for Gurukul App
fbb's Denim Dance creates history with a Guinness World Record for The World's Largest Photobook
Won 'Rockstar Award' at Pepperfry Partners Meet
Future Group awarded with IMAGES Most Admired Food & Grocery Retailer of the Year: Effective Technology Application
Future Group awarded with Images Most Admired Food & Grocery Retailer of the Year: Retail Expansion – Increase in store count and retail space
2017:
Big Bazaar won IMAGES Most Admired Food & Grocery Retailer of the Year 2017
Big Bazaar's DecideYourPrice campaign won SILVER for 'Best Campaign to Drive Sales' at 'The Maddies Awards'
Big Bazaar's Smart Search won Best Search Marketing Campaign at CMO Asia Awards 2017
Big Bazaar's DecideYourPrice campaign won Gold for Best Social Media amplification at BW Applause awards
Big Bazaar's Fast Billing campaign won Silver for Best Use of Digital marketing at BW Applause awards
Big Bazaar ranked Number 6 in the 'Brand Asia - 2017' Survey by Market Xcel in association with Nikkei BP, Japan
fbb's World Shorts Day won Best Social media Campaign of the year CMO Asia Awards 2017
Brand Factory won IMAGES Most Admired Multibrand Fashion Retailer of the Year: Marketing and Promotions for the 'Free Shopping Weekend' promotion
Brand Factory won Best Digital Performance marketing campaign at India content leadership awards for Free Shopping Weekend
2018:
Big Bazaar won the best campaign award in Online Advertising for 'India's 1st 24hr Facebook Live' campaign
Big Bazaar won the Most Admired Retailer of the Year, for Digital Marketing Campaign
Big Bazaar's Smart Search won Gold for 'Mobile Search Campaign'
Big Bazaar's Decide Your Price won Create Effect Gold
Big Bazaar won Silver for Midnight Sale campaign
Big Bazaar won Gold for 24hr Facebook Live campaign
Big Bazaar won the Best Media innovation in Digital, Social Media for 'India's 1st 24hr Facebook Live' campaign
Big Bazaar's Smart Search won the best campaign award in Fashion, Beauty & retail category
Big Bazaar & Bru Coffee and Future Group & McVitie's won the award for the Most Admired Brand Retail Partnership of the Year
Future Retail won in the category Chief Head - Home, Personal Care and Beauty
Foodhall won the Best Category Manager, Beverage & Confectionary
Foodhall won the Best Category Head, for Meat, Fish & Livestock
Easyday Club won the Most Admired Food & Grocery Retailer of the Year: National Supermarket
Big Bazaar won Silver for its Grahpravesh campaign at Effie 2018 under the Retail section
fbb won IMAGES Most Admired Retailer of the Year Innovative Retail Concept at Images Retail Awards 2018
fbb won IMAGES Most Effective Marketing and Promotions Campaign of the Year at Images Retail Awards 2018
Easyday won IMAGES Most Admired National Supermarket at Images Retail Awards 2018
2019:
Easyday Club won the Most Admired Food & Grocery Retailer of the Year
Foodhall at Mkt, Chanakyapuri won Merit 1 in Best shop Fitting
Foodhall at Horizon won Merit 1 in Food Groceries and General Merchandise
Foodhall at Mkt, Chanakyapuri won Gold in Food Groceries and General Merchandise
2020:
Milestones
1987:
The company is incorporated under the name of Manz Wear Private Limited.
Pantaloons, one of India's first formal trouser brands, is launched.
1991:
Company's name changed to Pantaloon Fashions (India) Limited
BARE, an Indian denim brand is launched.
1992:
1994:
1997:
2001:
2002:
2003:
2004:
2005:
2006:
Big Bazaar launched India's most popular shopping festival: Sabse Sasta Din
Big Bazaar launched Shakti, India's first credit card program tailored for housewives
Navaras - the jewellery store launched within Big Bazaar stores
Home Town, the home building and improvement products retail chain, is launched along with consumer durables format Ezone and furniture chain Furniture Bazaar.
2007:
Big Bazaar launched its 50th store in Kanpur
Big Bazaar partnered with Futurebazaar.com to launch India's most popular shopping portal
Big Bazaar initiated the Power of One campaign to help raise funds for the Save The Children India Fund
Pantaloon Retail wins the International Retailer of the Year award at US-based National Retail Federation convention in New York, and Emerging Retailer of the Year award at the World Retail Congress held in Barcelona.
2008:
Big Bazaar dons a new look with a fresh new section, Fashion@Big Bazaar
Big Bazaar crosses the 100-store mark, marking one of the fastest expansions of the hypermarket format anywhere in the world.
2009:
Big Bazaar initiated Maha Annasantarpane program at its stores in South India – a unique initiative to offer meals to visitors and support local social organizations
Big Bazaar captured almost one-third share in food and grocery products sold through modern retail in India
Pantaloon Retail celebrates its first Shopping Festival across all retail formats in key Indian cities.
2010
Future Value Retail Limited is formed as a specialized subsidiary to spearhead the group's value retail business through Big Bazaar, Food Bazaar and other formats
Pantaloons opened its 50th flagship store in New Delhi
Pantaloons embarked on its 'next gen' journey with the launch of its new 'avatar' stores
Big Bazaar introduced Family Centre in Kolkata
Big Bazaar opened its first store in Jalandar and Amravati
Pantaloons forayed in Allahabad, Bhopal and Aurangabad
Future Group launched 'The Great Indian Shopping Festival'
Future Group announced the launch of mobile telephony services under the brand name T24 on the GSM platform
2011:
Future Group entered elite gourmet retailing with the launch of its first gourmet food chain Foodhall in Mumbai
Future Innoversity introduced MBA in Supply chain Management
Pantaloons launched its revamped Green Card Loyalty Programme
Pantaloons forayed in Coimbatore, Durgapur and Vizag
Big Bazaar completed 10 glorious years and came up with a new brand identity and tagline Naye India ka bazaar
Big Bazaar celebrated its 10 years of existence
Big Bazaar opened its first store in Himachal Pradesh
2012:
The company introduced a new retail initiative - Public Holiday Sale
Foodhall the premium lifestyle food destination launched its second store in Bengaluru
Big Bazaar redefined the concept of customer service with the launch of the Rajajinagar Family Centre in Bengaluru with its unique Seva initiative
Future Sharp Skills Ltd. launched its first skill centre in Kolkata with a vision to train and provide sustainable livelihood to five lakh youth of West Bengal by 2022
Pantaloons became the first retailer to introduce a reality hunt as it set out on a countrywide search for their next Fresh Face
Pantaloons launched its first store in Ludhiana, Visakhapatnam, Bilaspur
Future Group started Aadhaar Franchise
Future Supply Chains Express Logistics business became the fastest profitable Express Business in India
Pantaloons joined hands with PAYBACK . Being India's largest and one of the strongest loyalty programs in Europe, PAYBACK offers were made available to all Pantaloons customers
Big Bazaar launched its home delivery services in Mumbai
2013:
Foodhall, the premium lifestyle food destination launched in Pune.
First batch of Future India Fellowship program started with 5 selected fellows across the country. The fellowship aims to create thought leaders of tomorrow.
Future Group successfully introduced 'Big Bazaar Direct' an assisted shopping concept where franchises will sell Big Bazaar products through a catalogue on a 'tablet'.
Big Bazaar introduced an exciting occasion for shopping 'April Utsav'.
Future Group officially launched India's largest State of the Art Logistical Distribution Hub at Nagpur.
Big Bazaar introduced a unique customer membership program 'Big Bazaar Profit Club.'
Foodhall, the premium lifestyle food destination launched in New Delhi.
Future Sharp, the Future Group arm that trains and develops the skills of youth opened its new skill centre in Nashik.
2014:
Future Group partnered with the Fortune 500 company and one of the largest online shopping destination, Amazon
Future Group partnered with world's leading customer science company, dunnhumby for data analytics services
Future Group announced its strategic tie-up with SAP company hybris, that delivers OmniCommerce: state-of-the-art master data management for commerce and unified commerce processes to its clients.
India's First Mega Food Park was inaugurated by India's Honourable PM Shri Narendra Modi at Tumkur Karnataka
HomeTown underwent a complete makeover with a new tagline, 'The Art of Better Living', logo and in-store branding.
Future Group's premium food destination Foodhall launched in Saket, New Delhi.
Big Bazaar and Ezone were voted as one of the Top 50 Most Trusted Brands in the country in the Brand Equity Survey 2013 conducted by Nielson. The survey also revealed that Big Bazaar is the 4th Most Trusted Service Brand of the country
fbb ties up with India's largest Beauty Pageant Femina Miss India 2014
A New Generation Big Bazaar, Big Bazaar Family Centre was launched at Alcove in Kolkata on January 6, 2014
2015:
fbb became style partner of Asia's largest music festival, Sunburn
Big Bazaar & Ezone made to the Brand Equity's Top Retailer's List
Future Group partnered with India's fastest growing ayurvedic company, Patanjali Ayurved.
The Miss Universe from Columbia, Paulina Vega launched Jealous 21's limited edition Miss Universe Collection at Taj Land's End in Mumbai
First Big Bazaar GEN NXT store designed for smart and easy shopping experience opened in Infinity Mall, Malad, Mumbai
Big Bazaar announced an exclusive tie-up with a leading mobile wallet company, MobiKwik
The UK based Plymouth City College awarded Future Sharp with a title of 'The Best International Business Partner'
T24, Future Group's unique telecom service and loyalty program and of India's first unpaid GSM mobile service completed 5 eventful years
The most affordable fashion destination, fbb signed youth style icons Katrina Kaif and Varun Dhawan as its brand ambassadors
Bharti Retail joins hands with Future Retail
Future Group forays into M-Commerce with the T24 Mobile App
Big Bazaar redefines weekends with the launch of a never-seen-before campaign, 'Crazy Weekend'.
Future Group launched the new age convenience store format, KB's Conveniently Yours.
2016:
Big Bazaar Direct tied-up with Oxigen Services to sell the wide assortment of the franchisees.
Little Foodhall launched in Gurgaon
Future Group associated with Bajaj Finserv to launch India's first retail EMI card
fbb created Guinness World record for the world's largest photobook of 18 feet height and 27 feet width
Future Retail Limited approved a proposed consolidation of the retail and allied businesses of Heritage Foods Limited. The retail business of Heritage Foods includes the popular Heritage store chain of 124 stores in the three key southern cities of Hyderabad, Bangalore and Chennai.
2017:
Central and SBI Card launched a unique co-branded credit card designed for the aspirational urban shopper
Future Group launched New Retail 3.0, a digital strategy aimed at making the group Asia's largest leading integrated consumer company with a trillion dollars in revenue by 2047
2018:
Future Group opens largest and most iconic Foodhall store with first of its kind cookery studio, in-house bakery, cafes, restaurants, hydroponics wall, farmer's market, tea salon and much more.
Future Group acquires Foodworld Business of FSPL, a supermarket chain with presence in Bangalore and Hyderabad
Future Retail Limited acquired Travel News Services India which holds the license of global retail brand 'WH Smith' in India
Big Bazaar organised one of the world's first 24hrs of Facebook Live Shopping Carnival to celebrate the 12th anniversary of Sabse Sasta Din
Big Bazaar for the first time ever created a mobile game 'Deal Skyfall – Sabse Saste 5 Din' that has transformed the shopping experience in India
fbb launched ' Watch Now Buy Now', India's first ever LIVE online fashion event
Big Bazaar dropped prices of 1,500 Everyday Items with the 'Har Din Lowest Price' Promise
2019:
Amazon acquires 49% stake in Future Coupons
7-Eleven signs a master franchise agreement with Future Group
fbb's fashion brand Buffalo achieves the 40 year milestone
2020:
This ratio is already added in the table
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