Product line expansion – Acquired business email technologies re-branded as SendClean.
Geographical expansion - Signed SPA (sales and purchase agreement) to acquire Masivian (LatAm) and InterTeleco (Kuwait). Masiv’s differentiated cloud communication platform offerings for enterprises create a springboard for growth in Latin America.
RAPID - A global developer API initiative - launched in Q2 FY2022. 7000+ Registrations.
118% Net revenue retention: Deep Customer engagement driving high recurring revenues
Attrition is 19% for H1 FY22.
Looking for acquisition in the area of contact centre as a solution.
Typically, 3rd quarter is the best in terms of financial performance.
Revenue from RCS messages (Rich Communication Services) in Q2 was still absent. In terms of value, RCS lies in between Whatsapp messages and SMS.
Effective tax rate going forward will be between 18% to 19%. Lower because of diversified accounts across geographies like UK, UAE, etc.
INR 19.6 million revenue contribution from sendclean in this quarter.
Looking to augment call centre capacity to 5000 within 3 years.