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CMS Info Systems cater to broad set of outsourcing requirements for banks, financial institutions, organized retail and e-commerce companies in India. The company’s integrated business platform is supported by customised technology and process controls, which enables it to offer its customers a wide range of tailored cash management and managed services solutions, while generating cross-selling opportunities and driving synergies and efficiencies across its business. The company also has a track record of successfully incubating and building multiple new service lines in areas adjacent to its business, which has allowed it to offer its customers a broader range of services and products, as well as realize synergies within its managed services business.
Its integrated service and product offering has enabled it to shift its business mix towards providing more integrated end-to-end services for its customers, which has meant that it is able to offer its customers lower pricing, more reliable service through a single point of accountability, improved advance planning of routes, faster reconciliation and improved days sales outstanding, which is a measure of the average number of days that it takes company to collect payment for sales, as well as increased customer loyalty and reduced customer turnover. Its ability to do this is demonstrated by its track record of winning large and complex end-to-end Brown Label deployment and managed services customer contracts and expanding the services it provide to its customers. Banks and other participants in India are increasingly also outsourcing their managed services needs, such as through Brown Label ATMs, where it deploy, maintain and manage ATMs on an end-to-end basis under a bank’s brand name, and other services, such as multi-vendor software solutions and remote monitoring, in order to drive better ATM management and accountability.
Business area of the company
The company operate its business in three segments. Cash management services includes end-to-end ATM replenishment services; cash pick-up and delivery; network cash management and verification services (together known as retail cash management services); and cash-in-transit services for banks. Managed services includes banking automation product sales, deployment and associated annual maintenance; end-to-end Brown Label deployment and managed services for banks; common control systems and software solutions, including multi-vendor software solutions and other security and automation software solutions; as well as remote monitoring for ATMs. Others include end-to-end financial cards issuance and management for banks and card personalization services.
Major events and milestones